Le Wag Shipping Policy
Royal Mail Tracked 48 hours | 4.35£ | 1-3 business days
Free Delivery for UK orders over £35.00
Royal Mail International tracked | 12.40£ | 1-10 business days
Royal Mail International tracked | 15£ | up to 21 business days
All orders are processed and sent out within 2 business days.
Where is my order being shipped from?
All orders are sent from our headquarters in London, UK.
68 New King’s Road,
Do you offer free shipping?
We offer FREE standard shipping on all orders over 35£ in the UK only.
How do I track my order?
We will email a shipping confirmation with a tracking number and a link once your order has been processed. Please ensure you give us a correct email address / phone number to receive the shipping notification. Always check your spam/junk folder.
My package is returned to the senders address, what should I do?
In the event that your packages gets returned to us due to avoid collection from the customer, you will need to pay for for the postage for us to send it a second time. We reserve the right to not refund the original shipping cost, if the customer does not pay for the second round of postage.
My package is lost what should I do?
If a package is lost, please get in touch with us within 30 days from the date of purchase and we will work on a solution.
Custom & import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.